Refund Policy
Last updated: 27 October 2026
14-day money-back guarantee
If you are not happy with DBM Bots, you can request a full refund within 14 days of your purchase. No reason is required.
How to request a refund
- Orders paid through Paddle: use the link in your Paddle receipt email, or contact Paddle at paddle.net. You can also email us at dbmstoremanagement@gmail.com and we will arrange it with Paddle.
- Orders paid through Shopier (Türkiye): open a ticket on our Discord server (discord.gg/dbmstore) or contact us through Shopier.
Refunds are returned to the original payment method. Once a refund is issued, the subscription ends and the bots stop.
After 14 days
After the 14-day period, payments for the current subscription period are non-refundable, and the service continues until the end of the paid period. If the service is unavailable because of a problem on our side for more than 24 hours in a calendar month, we extend your subscription by the length of the outage.